Access your identification cards in CareZone

The identification cards you scan into CareZone are safely stored in the CareZone profile for easy access when you need them. Learn how to add identification cards.

Here's how to access and view the cards:

iPhone and iPad Instructions

  1. Tap the Home icon (bottom left corner) to return to the main dashboard.
  2. Tap PROFILE from the top navigation (upper right corner). To select a profile, tap the profile icon (upper left corner). Then, tap the name of the profile you wish to view (e.g. “Mary”).
  3. Tap View photo ID from the Photo ID field.
  4. Tap the name of the card you wish to view (e.g. Driver’s License or Photo ID).
Tap here to open the CareZone app.

Android Instructions

  1. Tap the three horizontal lines in the upper left so the side menu bar appears.
  2. Tap the Home button.
  3. Tap View Profile.
  4. Tap View Profile (again) or Complete this profile (if you have not completed it).
  5. Scroll down and tap on View Driver’s License & Photo ID.
Tap here to open the CareZone app. Instructions

Identification cards aren't accessible on just yet. If you'd like to see this feature added on the web, add the idea to our Suggestion Board!

If you're stuck, send an email to and we'll help you out!

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