Add your insurance cards in CareZone

CareZone makes it easy to always have your, or a loved one's, insurance and identification cards easily accessible at the clinic, or in an emergency. Simply scan your health, dental, and Medicare insurance cards—and don't forget your driver's license—into CareZone using your phone's camera and they'll be available whenever you need them.  Once you've added your insurance and ID cards to CareZone, it's easy to access them again. Learn more about accessing your insurance and ID cards here.


iPhone and iPad Instructions

Adding your health and insurance cards to CareZone

  1. Make sure you are on your Home screen looking at your listing of all your CareZone profiles.
    If you don't see it, tap "<" in the upper left corner.
  2. Tap on "You" or the name of the profile you'd like to edit from your module listing (e.g. Medications, Journal, etc.).
  3. Next to "Insurance/ID", tap on Tap to add a card.
  4.  Tap on "Front of your card" on the screen to take an image of your card.
  5. Tap on "Back of your card" on the screen to take an image of the back of your card.
  6. Tap next to "type of card" to tap on "Medicare" or "Other" to select.
  7. Tap Save in the upper right.

Adding additional cards to CareZone

  1. Make sure you are on your Home screen looking at your listing of all your CareZone profiles.
    If you don't see it, tap "<" in the upper left corner.
  2. Tap on "You" or the name of the profile you'd like to edit from your module listing. 
  3. Next to "Insurance/ID", tap on "Tap to view X cards".
  4. Tap the "+" (plus) button in the upper right corner.


Android Instructions


First time adding your health and insurance cards to CareZone

  1. Tap the menu list icon” (top left).
  2. Tap the Home button.
  3. If you're adding insurance cards for a different profile, tap the drop down arrow and select the name of the profile you'd like to add to.
  4. Tap the Tips tab at the right side under the profile name.
  5. Tap Add your Insurance/ID cards under Get Started.
  6. Follow the prompts. If you do not have a barcode for your ID just tap “No Barcode
  7. Tap Finish at the end to save.

Adding additional cards to CareZone


If you've already added a card, but want to add more, just follow Instruction Nos. 1-5 below and then tap the "+" (plus) button in the lower right to add more cards.
  1. Tap the menu list icon” (top left).
  2. Tap the Home button.
  3. Tap View Profile.
  4. Tap View Profile (again) or Complete this profile (if you have not completed it).
  5. Scroll down and tap on "tap to manage your insurance ID cards".
  6. Tap the "+" (plus) button in the lower right.


CareZone.com Instructions

You can't add your insurance cards on them at CareZone.com just yet. If you'd like to see this feature added on the web, add the idea to our Suggestion Board!

If you're stuck, send an email to support@carezone.com and we'll help you out!

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