To ensure the CareZone app runs as smoothly as possible, the app will soon be updated to only allow installation on a mobile device's internal storage. Installing the app on a device's external SD card will no longer be available once the new update is released.
If your CareZone app is currently installed to your device's SD card, please follow the instructions below:
Move the CareZone app to internal storage:
- On your Android Home screen, tap the Settings app (outside of the CareZone app).
- Tap Application Manager.
- Scroll down and tap CareZone from the list.
- Tap Storage and select the option to "move to internal storage".
Need to free up space on your device? Try removing any unused apps, large files (such as photos or videos), or backup your files to a cloud storage service (e.g. Google Photos, iCloud, etc).
What if the app remains installed on an SD card? The app will request to be moved to your device's internal storage to function properly.
Questions? Email us at firstname.lastname@example.org. We're here to help!