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(Support): I need help with my CareZone account...

If you are looking for help with or have questions about your CareZone account, please email support@carezone.com (instead of posting on the Suggestion Board).

Here are a few common issues that you can email to support@carezone.com:

— password reset help
— sign-in / sign-up help
— update registered email address
— help using a feature or using the app and website
— any other questions about your account!

When emailing your issue to support@carezone.com, please include your registered CareZone email address to we can locate your account.

Thank you!

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