I suggest you...

Allow users to back up data

Woke up today and there must have been an update. 2 years of glucose readings, notes and journal are gone! What the heck?????

1 vote
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • sso
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Melinda Lilley shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Hi Melinda! Rest assured, all info added to CareZone is secure. It sounds like you may have created a brand new account after updating your app. We just emailed instructions to you to help you sign back in to your original account, so you can access your information again.

    3 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi, I wanted to make sure, I'm getting my Zarelto 20mg, delivered. I only, have enough left, until Saturday September 8th.

      • ZsaZsa commented  ·   ·  Flag as inappropriate

        I am right there with you all my information is gone. how do I retrieve it? Help!!!

      • Lupe Staley commented  ·   ·  Flag as inappropriate

        I have the same issue. Please email me instructions on how to sign back in to my original account.

      Feedback and Knowledge Base