Allow users to back up data
Woke up today and there must have been an update. 2 years of glucose readings, notes and journal are gone! What the heck?????
Hi Melinda! Rest assured, all info added to CareZone is secure. It sounds like you may have created a brand new account after updating your app. We just emailed instructions to you to help you sign back in to your original account, so you can access your information again.
Hi, I wanted to make sure, I'm getting my Zarelto 20mg, delivered. I only, have enough left, until Saturday September 8th.
I am right there with you all my information is gone. how do I retrieve it? Help!!!
Lupe Staley commented
I have the same issue. Please email me instructions on how to sign back in to my original account.