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Easy Cancel Account Tool

Offer a way to cancel or delete an account from the CareZone.com website or mobile app.

153 votes
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    Herm Cardona shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    126 comments

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      • Don DeBough commented  ·   ·  Flag as inappropriate

        There seems to be NO easy way to delete my Carezone account. Please delete it when you get this request. I would like to get a confirmation email that this has been taken care of and that this account has been closed and all my information has been deleted from your records. I would appreciate a timely reply. Thank you

      • Anonymous commented  ·   ·  Flag as inappropriate

        Copied right from the "Privacy Policy:"

        (Capitalization done by myself to highlight the point I made in my comment below.)

        We will retain the information you provide via our Site or the CareZone App for as long as your Account is active or as needed to provide you with the CareZone Services. We will also retain and use the information you provide via our Site or CareZone App, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. IF YOU DELETE YOUR ACCOUNT OR ANY PROFILE, ANY PERSONAL INFORMATION ASSOCIATED WITH THE SAME IS MOVED OUT OF OUR ACTIVE DATABASES, BUT WILL STILL BE RETAINED IN OUR SYSTEMS PURSUANT TO OUR DATA BACKUP AND RETENTION POLICIES.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Just to be sure everyone who has commented on this thread is informed, this is a perfect example of why you should read Terms of Service before signing up for an app or service which SEEMS safe and secure in the way they handle your info... I just read as per the user agreement, that even AFTER you successfully delete a profile you have created, and cancel your account (if they ever allow you to get that far!,) they will STILL keep all of your information provided to them on file!!! What is the reasoning for this?!?! Too bad, stupid me doesn't have the time or patience to read through a 99 page Terms of Service agreement for every single app or tool I download to my device!!! The internet is getting ridiculous and there is ZERO privacy anymore!!! I am really angry about this, but again, I guess it's MY fault for ASSUMING when I signed up that if I did not enjoy the app/service, I could simply delete my account and cancel. NOPE!!! For all I know, they will retain any and all information I've given them indefinitely! It's infuriating and such a gross violation of their users' trust and privacy!!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please cancel my account and do not request my information from my pharmacy
        Diana Johnson

      • C.L. commented  ·   ·  Flag as inappropriate

        Cancel my account immediately and erase any information on your database.

      • Anna McGuire commented  ·   ·  Flag as inappropriate

        Remove me from your service and I best not see any charges on my credit statement. I will file a grievance.

      • Stefanie Llanos. commented  ·   ·  Flag as inappropriate

        Im trying to cancel my account and its not letting me Im not liking this why is this happening what's going?

      • TWYLAH BUSLER commented  ·   ·  Flag as inappropriate

        CareZone is a GREAT SERVICE & keeps wonderful info on it's clients.
        Only thing I would suggest is they figure a GOOD BACKUP SYSTEM for their clients.
        I had to make different Accounts because of trying to sign in 3rd or 4th time supposedly e-mail or, password was wrong so I had to redo the password or, e-mail which caused me to lose information & having to re add information & I have way to much information to have to re input several times a yr.

      • Maureen Zarnofsky commented  ·   ·  Flag as inappropriate

        There seems to be NO easy way to delete my Carezone account. Please delete it when you get this request. I would like to get a confirmation email that this has been taken care of and that this account has been closed and all my information has been deleted from your records. I would appreciate a timely reply

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