If you are looking for help with or have questions about your CareZone account, please email email@example.com (instead of posting on the Suggestion Board).
Here are a few common issues that you can email to firstname.lastname@example.org:
— password reset help
— sign-in / sign-up help
— update registered email address
— help using a feature or using the app and website
— any other questions about your account!
When emailing your issue to email@example.com, please include your registered CareZone email address to we can locate your account.
Thank you!52 votes
Woke up today and there must have been an update. 2 years of glucose readings, notes and journal are gone! What the heck?????1 vote
Hi Melinda! Rest assured, all info added to CareZone is secure. It sounds like you may have created a brand new account after updating your app. We just emailed instructions to you to help you sign back in to your original account, so you can access your information again.
would be great to be able to print a tracker section to take to Doctors office visits. Ability to print each category separately. that would be great in my healthcare situation anyway.1,910 votes
Printing, sharing, and exporting Trackers is now available in the CareZone app for both Android and iOS!
Learn how to use this new feature in the link below:
Thanks for taking the time to share your idea and for being a part of CareZone!
Community Manager, CareZone
The Contact and Medication forms are long enough to require scrolling up/down. Having "Save" buttons at the top and bottom is more convenient.8 votes
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