Suggestions

Welcome to the CareZone Suggestion Board! Share your idea or suggestions on how we can improve CareZone here.

(If you need help with your CareZone account instead, please email support@carezone.com.)

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How can we improve CareZone?

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  1. Medical Alert Bracelets

    I've seen medical alert bracelets that have a code printed on them so that first responders can access the patient's health information. It would be helpful if I could link my Care Zone account in such a manner.

    11 votes
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      1 comment  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
    • URL Redirect for updating payment info

      Could a redirect URL be created... something like carezone.com/updatepayment to take you directly to the status center page, so patients can easily update their payment information? I believe this will help out the billing department greatly.

      1 vote
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        0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
      • Pill Packets Need to Open easier

        Please make the pill packets easier to open. The plastic is too think and its hard for to open without scissors.

        4 votes
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          0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
        • Customize icons/modules in bottom navigation bar (e.g. Drugstore, Trackers, etc)

          I don’t use “Drugstore" or "Insurance”, but I use “Trackers” and “Medications” all the time.

          Being able to control what appears at the bottom navigation bar and having the ability to replace unwanted modules with most-used will save a lot of time!

          18 votes
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            2 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
          • Make the tiles/modules on the app configurable

            I have been using Care Zone for about 5 years and I have always loved it. There is one thing that has gotten really annoying and that is the way the tiles cannot moved. I am too young for Medicare, so that means nothing to me. I work for a company that owns a PBM. I have to use our own, so the Pharmacy Services and ordering a refill are unusable for me. I realize that these services bring tremendous value to some users, but there are those of us who it doesn't. So, why not give us the ability…

            12 votes
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              0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
            • Improve sign-in experience for new members who sign up in the app without password

              When installing app on iPhone for the first time, it requested email address but no password (until user is exiting the app). Since I entered personal info but no password had been requested, I logged in via laptop. That login requested a password that had not yet been setup, so I had to use Forgot Password. This sequence could be improved. The intent to setup password on the iphone app, upon exiting, could be more transparent.

              6 votes
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                0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
              • It would be helpful to be able to input information from Dr’s charts by email to CareZone charts.

                Moving information from Dr’s charts by email to my files in CareZone

                10 votes
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                  0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                • Add link to CareZone Knowledge Base help articles in the app

                  An in-app button or link to the Knowledgebase would be very helpful, especially for new users. As it is, I need to close the app, open a browser, visit the website, and then navigate to it. I've copied the direct link and saved it as a note, but hyperlinks aren't supported in notes.

                  7 votes
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                    0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                  • The medication schedule and medication notifications don't know about each other

                    when I mark a medication taken on the schedule screen, the notification isn't cleared.

                    2 votes
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                      0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
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