Suggestions
Do you have a suggestion for how we can improve CareZone? We’d love to hear your feedback!
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Easy Cancel Account Tool
Offer a way to cancel or delete an account from the CareZone.com website or mobile app.
107 votesTo cancel your CareZone account, email support@carezone.com from your registered CareZone email address—and include your request to cancel in the email.
Canceling your account will stop all future emails from CareZone.
You can also view our Cancel Account Instructions here: http://support.carezone.com/knowledgebase/articles/634855-cancel-your-carezone-account
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IPhone CareZone app was updated yesterday. SINce then I can’t log into app. I can lob in using web browser. Changing password didn’t not fix
IPhone CareZone app was updated yesterday. SINce then I can’t log into app. I can log in using web browse. I reported and was sent a link to change password. Changing password did not fix issue. I get a pop up the says REquest failed. Bad gateway. When first logging there was something referring to a server at CareZone. I repeat CareZone.
10 votes -
Listing of surgeries and procedures
Can you add an option to list medical history for surgeries and procedures that have the ability to list what it was, date, Dr, what for, etc? I can't tell you how many times I have to list these when I go to the Dr.
107 votes -
It would be great if we could scan in shot cards, immunizations, lenses implanted in your eyes, knee replacement numbers and parts, all mef
I would love to be able to scan in all of my medically related cards such as lenses implants, knee replacements, shots cards, etc. They all have numbers and is info and the older you get, the more cards and info we have, but less an ok lity to remember all the details of each. Thanks for a great app
25 votes -
Medication List Alternatives
Med list is great. BUT, would be great to have a couple modifications. Example: one my drugs on the bottle Ondanestron. That's the GENERIC name for Zofran. Each doctor has it listed differently so it becomes difficult to keep all memorized. So when your drug is entered, have ALL NAMES drug is referred by with the name on prescription. Also keeping the drugs in alphabetical order.
16 votes -
Missing profile
You updated 2/22/18 and my husband’s profile and mes lust disappeared!😱 Where did it go? This is NOT helpful .😢😲
5 votes -
5 votes
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2 votes
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Add Bulk Edit
I recently had to change my pharmacy. I had to go in on each individual drug to edit the pharmacy and pharmacy phone. It would be a cool feature to add bulk edit for those that have a lot of medications.
Thank you!
2 votes -
Just keep up the good work
Keep up the good work, Great Job! Love this app
4 votes -
Allow time zones in the Calendar
Currently the Calendar doesn't support different time zones. I am aiding a remote sibling, using Carezone to coordinate their care and when I add an event to the Calendar, it gets very muddy between the Carezone calendar and the shared Google export.
Adding time zone support would be very helpful for us, thanks.
4 votes -
Have a way to delete pass entries from one date to another
Need a way to delete past entries without deleting them one at a time.
9 votes -
Enable insurance/id cards to be scanned inti carezone
Let's get everything you might need access to for medical care in one spot!
1 vote -
Live chat
Please add live chat for simple questions, it's fast and easy.
1 vote -
Explain more in detail to the the referrals I send you
I was trying to referred a friend and you needed a personal credit/debit card on file it shouldn't be requested for the free vitamins there should be an alternative
1 vote -
Scanning
I added this to my review: Edit- 11/17/17 Why can't the scanner interpret the prescription number and date, prescribing physician, pharmacy ... even the manufacturer and imprint if I wanted it to? Why do I have to add those when they're as plain as the nose on my face and the medication name it does manage to read? It could be insanely quick instead of mind numbingly slow and laborious for no good reason.
I'll keep you at 2 stars for a month or until I get a response but am willing to drop to a single evil star even…
8 votes -
When clicking notifications, and getting to login, upon login, take us straight to take our doses, not make us search the app for it.
I never got any instructions on where to find my doses, to click to take them. So when I click on my notifications and it takes me to the login, I didn't know where to go to take them. I have apps that once you've logged in using a notification, it takes you where you need to go. In other words I'd click the notification and if somehow it's logged me out, as soon as I log in it takes me to my doses, not to the main area, where I have to then go to medications and try to…
1 vote -
Pop up message nuisance
Please make the new pop up “Tell me more” message GO AWAY that now appears anytime you navigate away from and then back to the medication list. Highly annoying that it appears and does not clear the screen when you select the “X” in the upper right hand portion of the screen!
1 vote -
Update the tracker feature.
When using the tracker have the ability to rearrange or hide them so the ones you use are at the top instead of scrolling thru them every time.
8 votes -
Check your system, to make sure it does it's daily notifications we schedule.
Even though I've scheduled my doses, the app continues to miss the days and times. Sometimes going days without notifications.
1 vote
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