CareZone Customer Support

Knowledge Base

  1. What can I do at CareZone 

    1. Can I care for myself?
    2. Can I invite others to help me care for someone?
    3. Can I set up different privacy levels for each of the modules?
  2. Sign up questions 

    1. Is CareZone really free?
    2. When will you introduce for-fee services?
    3. How many people can I care for?
    4. How many people can I share with?
    5. How does CareZone make money?
  3. Privacy and Safety 

    1. Can I select who can view a specific note?
    2. Can my contacts view my loved one’s information?
    3. Can someone I invite to share access to my account invite someone else?
    4. Do all the people I invite have access to ALL information?
    5. I am now caring for myself. Who can view my information?
  4. Supported browsers and compatibility 

    1. What web browsers work best with CareZone?
  5. CareZone Calendar 

    1. How do I create a Calendar entry?
    2. How do I assign a Calendar event to someone?
    3. How do I edit a Calendar entry?
    4. How do I delete a Calendar entry?
    5. Is it possible to synchronize my CareZone calendar with Google (or other) Calendar?
  6. How to 

    1. How can I add an entry to the Journal via email?
    2. How can I add more people to take care of?
    3. How can I change the configuration of the email delivery notifications?
    4. How can I edit the contacts information?
    5. How do I change a Loved One's name?
  7. CareZone Broadcast 

    1. How do I send a Broadcast message?
    2. How many contacts can I send a single Broadcast message to?
    3. Is it possible to send a broadcast message to people who are not in my CareZone account?
    4. What would happen if the recipient phone is not available?
    5. What is the length limit for a Broadcast message?
  8. CareZone on the Go 

    1. How do I delete a Journal entry on the iPhone app?
    2. Is CareZone available on my iPad or iPhone? Android?
    3. What functionalities are available in the iPhone app?
  9. CareZone Hugs 

    1. How do I add a CareZone Hug?
    2. How do I delete a CareZone Hug?
  10. About CareZone 

    1. What makes it different?
    2. Where did the idea come from?
    3. Who are the people involved?
    4. Who is CareZone for?
  11. All articles 

    1. What makes it different?
    2. Can I care for myself?
    3. What web browsers work best with CareZone?
    4. Can I select who can view a specific note?
    5. How can I add an entry to the Journal via email?
    52 articles 

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