CareZone Customer Support

Knowledge Base

  1. Medications 

    1. Track medication doses
    2. Add new medication reminder times
    3. Change an existing medication reminder time
    4. How do I set a 3 day medication reminder
    5. No longer taking a medication? Delete it or mark it inactive.
  2. New User Guide 

    1. Managing lots of medications?
    2. Need to share access with family and caregivers?
    3. How does sharing work?
    4. Who to add to Contacts?
    5. What to add to the Journal?
  3. How to 

    1. How do I reset my password?
    2. Emailing and sharing a medication list
    3. How do I print?
    4. How to turn on push notifications
    5. How can I add an entry to the Journal via email?
  4. Sharing 

    1. How do I share my CareZone
    2. How do I revoke access for someone I've shared with?
  5. Privacy and Safety 

    1. Can I select who can view a specific note?
    2. Can someone I invite to CareZone invite someone else?
    3. Do all the people I invite have access to ALL information?
    4. Is CareZone compliant with HIPAA?
    5. Why does the ToS say you have the right to copy and disseminate customer information?
  6. Calendar 

    1. How do I share my CareZone calendar with my iOS, Google, Yahoo!, or Outlook calendars?
    2. How do I create a Calendar entry?
    3. How do I assign a Calendar event to someone?
  7. CareZone Baby and CareZone Family News 

    1. What happens to CareZone Baby and CareZone Family News app when I upgrade to iOS 8?
    2. Can I still use CareZone Baby and CareZone Family News if I don’t upgrade to iOS 8?
    3. Will my website be deleted?
    4. How do I find my site’s URL?
  8. All articles 

    1. Can I select who can view a specific note?
    2. How do I share my CareZone calendar with my iOS, Google, Yahoo!, or Outlook calendars?
    3. How do I share my CareZone
    4. How do I reset my password?
    5. Track medication doses
    39 articles 

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