CareZone Customer Support

Knowledge Base

  1. Medications 

    1. Track medication doses?
    2. No longer taking a medication? Delete it or mark it inactive.
    3. How to add refill reminders
    4. How do I set a 3 day medication reminder
  2. New User Guide 

    1. Managing lots of medications?
    2. Need to share access with family and caregivers?
    3. How does sharing work?
    4. Who to add to Contacts?
    5. What to add to the Journal?
  3. How to 

    1. How do I reset my password?
    2. How do I add medications?
    3. Change an existing medication reminder time
    4. Add new medication reminder times
    5. Exporting and sharing a medication list
  4. Sharing 

    1. How do I share my CareZone
    2. How do I revoke access for someone I've shared with?
  5. Privacy and Safety 

    1. Can I select who can view a specific note?
    2. Can my contacts view my loved one’s information?
    3. Can someone I invite to CareZone invite someone else?
    4. Do all the people I invite have access to ALL information?
    5. I am now caring for myself. Who can view my information?
  6. Calendar 

    1. How do I share my CareZone calendar with my iOS, Google, Yahoo!, or Outlook calendars?
    2. How do I create a Calendar entry?
    3. How do I assign a Calendar event to someone?
    4. How do I edit a Calendar entry?
    5. How do I delete a Calendar entry?
  7. CareZone Broadcast 

    1. How do I send a Broadcast message?
    2. How many contacts can I send a single Broadcast message to?
    3. Is it possible to send a broadcast message to people who are not in my CareZone account?
    4. What would happen if the recipient phone is not available?
    5. What is the length limit for a Broadcast message?
  8. Sign up questions 

    1. Is CareZone really free?
    2. When will you introduce for-fee services?
    3. How many people can I care for?
    4. How many people can I share with?
    5. How does CareZone make money?
  9. CareZone Baby and CareZone Family News 

    1. What happens to CareZone Baby and CareZone Family News app when I upgrade to iOS 8?
    2. Can I still use CareZone Baby and CareZone Family News if I don’t upgrade to iOS 8?
    3. Will my website be deleted?
    4. How do I find my site’s URL?
    5. I have a question that wasn’t answered here. What do I do?
  10. All articles 

    1. What web browsers work best with CareZone?
    2. Can I select who can view a specific note?
    3. How do I send a Broadcast message?
    4. Is CareZone really free?
    5. How do I share my CareZone calendar with my iOS, Google, Yahoo!, or Outlook calendars?
    61 articles 

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